Answers Database

Design Manager 6.0.1: PPR - "Error XLM:KEY_NOT_FOUND" (LPT Conflict). Using Win 95.


Record #1664

Product Family:  Software

Product Line:  Other

Problem Title:
Design Manager 6.0.1: PPR - "Error XLM:KEY_NOT_FOUND" (LPT Conflict).
Using Win 95.



Problem Description:
Using Design Manager in Windows 95, PPR errors out with:

*** License checkout for feature "ppr-pc" failed
*** *** Error [XLM:KEY_NOT_FOUND]
*** No Xilinx key was found.

The key is recoginzed when xkey -r is executed after restarting into DOS, but
the Software Authorization Utility cannot find the key while in Win95.

CAUSE:
  The printer driver may be causing a conflict on the
  parallel port where the key is attached.


Solution 1:

Disable the printer driver on parallel port (LPT1) as follows:

1. From Start button select Settings->Printers

2. Right click on the printer that is installed on LPT1. Select
   Properties.

3. Under Details tab, change the selection under "Print to the
   following port" from LPT1: to FILE:

4. Press OK.

5. Reboot Machine



End of Record #1664