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PC Hangs: Some S3-based video card Drivers are incompatible with WIN32S


Record #2044

Product Family:  Software

Product Line:  Other

Problem Title:
PC Hangs: Some S3-based video card Drivers are incompatible with WIN32S


Problem Description:
Keywords: win32s, s3, hang, windows, XACT

Urgency: standard

General Description:
If WIN32S has been installed and the video driver is set to 1024x768, if you exp
erience system hang-ups while running MS Windows operations, you may have
an incompatible S3-Based video driver card.


Solution 1:

If you haven't already installed the Freecell demo program that comes with the
WIN32S diskettes, reinstall WIN32S with Freecell and run the Freecell program.
If it does not work, you may have a compatibility problem with your video card.
Check your video card documentation to determine if it is based on the S3
chip-set.  If the video driver card is based on the S3 chip-set, then:

1.  Use the Microsoft Super VGA video driver that comes with Windows 3.11.
      Set the display mode to 800x600, 16 colors.
2.  Obtain updated video drivers.
3.  Obtain updated S3 video drivers from a "Windows" ftp site.

For further information on this issue, see the ReadMe file in the XABEL-CPLD
(DS-571-PC1) Windows Program Group.



End of Record #2044

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