Answers Database
CADENCE: How to contact technical support?
Record #869
Product Family: Unspecified
Product Line: Unspecified
Product Part: NotDetermined
Problem Title:
CADENCE: How to contact technical support?
Problem Description:
Urgency: Standard
General Description: How to contact Cadence technical support?
Solution 1:
Customer Response Center:
1-877-CDS-4911 or 1-877-237-4911
Technical Support E-mail:
support@cadence.com
Web:
www.cadence.com (general
information)
sourcelink.cadence.com (technical
support--password required)
FTP:
ftp.cadence.com
PIN #:
You need to have a Personal
Identification Number (PIN) for email
and phone queries. This number quickly
identifies you to the Cadence
representatives.
----------------------------------------------------------------
CADENCE Customer Support Case Submission Template
Use this template for submitting new software problems or
inquiries through Cadence Customer Support e-mail alias,
support@dence.com. The more information you can provide about
your problem, the more quickly we can help you diagnose a fix.
Thanks!
Cadence Customer Support
______________________________________________________
PIN :
Product Family :
Product :
Product Version :
Platform :
Preferred call-back telephone number?
Full problem description **:
**NOTE: If you need to send models (test cases) or large data files,
please ftp the data to ftp.cadence.com/public, and include the exact
file name in your problem description above.
End of Record #869 - Last Modified: 03/03/99 10:58 |
