Answers Database


Design Manager M1: Failed to create empty document


Record #5602

Product Family: Software

Product Line: M1 Graphical/General

Product Part: Design Manager

Product Version: 1.5is1

Problem Title:
Design Manager M1: Failed to create empty document


Problem Description:
Urgency: Standard

General Description:

Upon invoking the Design Manager, you get the following error message:
dsgnmgr: Failed to create empty document


Solution 1:

This error message is a sign that the Design Manager executable (dsgnmgr.exe)
is corrupted. This can happed if something went wrong during the installation.

Check the size of the dsgnmgr executable, M1.5i dsgnmgr should be about 29MB
-rwxr-xr-x 2932148 Oct 15 13:16 dsgnmgr

Re-installing the M1 software has resolved this problem in the past.




End of Record #5602 - Last Modified: 05/20/99 17:18

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