Answers Database
2.1i Install: Uninstall sometimes doesn't appear in Add/Remove Programs
Record #6261
Product Family: Software
Product Line: M1 Graphical/General
Product Part: Install
Problem Title:
2.1i Install: Uninstall sometimes doesn't appear in Add/Remove Programs
Problem Description:
Urgency: Standard
General Description:
The Uninstall entry sometimes doesn't appear in the Add/Remove Programs, even though the correct ent
ries are in the Registry. And sometimes, when it does appear, double clicking it causes a DOS window
to open (correctly) and it disappears without any action taking place (incorrectly).
Solution 1:
Running the uninstall command from a command prompt runs the uninstall correctly.
Procedure:
Go into regedt32 (NT) or regedit (NT and W95/8), do this by clicking the Start button and
selecting Run. Type in Regedit or Regedit32. Browse into
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Unistall, there
will be an entry for Xilinx Alliance or Xilinx Foundation. Within the appropriate folder are two
strings: DisplayName and UninstallString. Double click UninstallString and copy
the entry to the clipboard (Ctrl-C), and then paste that string into a command window
(right click if QuickEdit is active in the command window), and press Enter, the uninstall
will run successfully.
End of Record #6261 - Last Modified: 07/14/99 13:45 |