Answers Database


2.1i Install : The Key entered is not valid.


Record #8125

Product Family: Software

Product Line: M1 Graphical/General

Product Part: Install

Product Version: 2.1i

Problem Title:

2.1i Install : The Key entered is not valid.


Problem Description:
Urgency : Standard

General Description: Entering the CD provided on the CD case for Foundation/Alliance results in the error message: The key entered is not valid.


Solution 1:

Enter the CD key in capital letters rather than lowercase. The install is case sensitive.




End of Record #8125 - Last Modified: 11/29/99 16:28

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