If Autorun is disabled, click on start.exe If you have problems running the multimedia interface go to the TestPrep help (.hlp) files located in the specific test Directory. The Study Cards, Flash Cards and Practice Exams can be executed directly by double clicking on the program files as follows: Study Cards /TestPrep/Studycards.exe Flash Cards /TestPrep/Flashcards.exe Practice Exams /TestPrep/Practice.exe The help files for each of these components can be accessed by selecting the .hlp file associated with the component you need assistance with. i.e...STUDYCARDS.hlp The CCNA Exam Certification Guide in Adobe Acrobat format are located in the TestPrep directory on the CD-ROM. You can access these files with the acrobat reader located in the Acrobat directory also on this CD-ROM. Acrobat/rs32e301.exe Macmillan Computer Publishing's User Services team is ready to assist if you have problems using this product. When you contact us, please supply the following information: Complete name of this product. The ISBN Number for this product. Specific details of the problem you're having. Complete information on your computer system setup, such as the version of Windows you are using, amount of memory, etc. How we can reach you (your email address or phone number.) New Riders Attn: Executive Editor 201 W. 103rd Street Indianapolis, IN 46290 World Wide Web: http://www.newriders.com Email: newriders@mcp.com Email: Our email address is http://www.mcp.com/support. Mail: Macmillan Computer Publishing Attention: User Services 201 West 103rd Street Indianapolis, IN 46290