Welcome to Adobe Acrobat Reader 2.1 for Windows
===============================================
Adobe(tm) Acrobat(tm) software gives you instant access to documents in
their original form, independent of computer platform. With the Acrobat
Reader, you can view, navigate, print, and present any Portable Document
Format (PDF) file.
This Read Me file contains installation instructions and product
information for the Acrobat Reader program. The On-line Guide
(help_r.pdf) also provides essential information to help you begin
using Acrobat Reader 2.1.
If you are redistributing Acrobat Reader, place this Read Me file
standalone in the directory with the acroread.exe file to assist the end
user with installation of the program.
This file contains the following topics:
New features in Acrobat Reader 2.1
Installing Acrobat Reader
System requirements
Using the Weblink tool with Acrobat Reader
Known Problems
Creating your own PDF documents
Technical support
Electronic End User License Agreement
NEW FEATURES IN ACROBAT READER 2.1
==================================
Acrobat Reader 2.1 now runs under Windows NT 3.5 (or later), Windows 3.1,
and Windows 95, as well as OS/2 2.11 or later in Windows compatibility
mode. Adobe's ATM technology for rendering Type 1 fonts has been built
into Acrobat Reader 2.1 for Windows so it is no longer necessary to install
ATM on Windows systems.
Acrobat Reader 2.1 now accepts some specially enabled plug-ins, such as
Weblink and Movie. This allows Acrobat Reader users to take advantage of
new capabilities in PDF files created with Acrobat Exchange, for example
following World Wide Web (URL) links or viewing QuickTime (Macintosh and
Windows) and AVI (Windows only) movies within a PDF document.
Printing quality has been improved to non-PostScript printers.
Limitations in printing to some non-Postscript printers with non-square
pixels (some fax modems and dot-matrix printers) have been removed.
Acrobat Reader 2.1 generates DSC-compliant PostScript when used with the
AdobePS 3.0 (or later) driver.
INSTALLING ACROBAT READER
=========================
To install Acrobat Reader 2.1 on your hard drive:
1. From the Windows Program Manager, choose Run from the File menu and type
[cd-rom drive]:acro_v2\acrowin\disk1\setup.exe
2. Follow the instructions on your screen. Installation requires approximately
3 MB of free hard disk space.
SYSTEM REQUIREMENTS
===================
- 386-, 486-, or Pentium-based personal computer
- Microsoft Windows 3.1 or greater
- 4 MB application RAM
- 4 MB hard disk space
- 1.44 MB 3.5" floppy disk drive or CD-ROM drive
USING THE WEBLINK TOOL WITH ACROBAT READER
==========================================
To use the Weblink plug-in to follow links, you must set up your browser to
recognize Acrobat Reader. See the Adobe Home Page (http://www.adobe.com)
for information on configuring your browser to recognize PDF documents.
To install the Weblink plug-in:
1. Copy the Weblink plug-in to the Adobe Acrobat Plug-ins directory.
If you just installed Acrobat Reader, the Weblink plug-in may
already exist in the Plug-ins directory.
2. Restart Acrobat Reader.
To select your Web browser:
1. Choose Edit>Preferences>Weblink.
2. Click Browse, then select your Web browse from the dialog box.
3. Choose a Connection Type. Standard is the connection type for
the supported browsers Netscape 1.1 and Spyglass Mosaic 2.0.
To open your web browser from Acrobat Reader click the Web browser button
in the toolbar. This feature fails intermittantly in Windows 95.
KNOWN PROBLEMS
================
Errors During Acrobat Reader Installation
-----------------------------------------
When launched, the Acrobat Reader installer (SETUP.EXE) makes a copy
of the SETUP.EXE file in the temp directory specified in the
AUTOEXEC.BAT file. When the drive and directory listed in the "Set temp="
line in the AUTOEXEC.BAT file are invalid or you don't have write access
to that drive and directory,or enough space on the drive, the Acrobat Reader
installation fails, and returns the errors "Cannot load the language
library", "Cannot load the license agreement", or "Not enough free disk
space to continue installation".
Do one or more of the following:
A. Ensure there is at least 4-8MB free disk space available on the hard
drive onto which Acrobat Reader is being installed.
B. Ensure the "Set temp=" line in the AUTOEXEC.BAT is valid:
1. Open the AUTOEXEC.BAT file in a text editor that saves as text-only
(e.g., Windows Write, Notepad).
2. Locate the line that reads "Set temp=" and verify the drive and
directory following the equal sign are valid. When the "Set temp="
line points to an invalid drive or directory, edit the line to point
to a valid drive and directory, then save the file as text-only.
3. Reboot the computer.
C. Ensure you have write access to the drive where the TEMP directory
is located.
Windows 95
-----------
Installation From the Network -- If you set up a network server with
the Acrobat Reader installation disk images (this problem does not occur
with the single-file Reader Installer) so users can install Acrobat Reader
over the network, the user installing the software must run the
installation from a network drive that is mapped, not directly from the
Network Neighborhood. The easist way to assign (map) a drive letter to a
network computer or folder is as follows:
1. On the Windows 95 desktop, right mouse click My Computer, and then
click Map Network Drive. The Map Network Drive dialog appears.
2. Select a Drive letter.
3. Select a Path to the network server you want.
For example:
\\computername\foldername
If a password is required, Windows prompts you.
After the drive has been mapped, double click on My Computer to open the
My Computer window. The drive name and letter you just mapped will be
listed and can be used to navigate to the Acrobat Reader install disks.
Weblink Plug-in
---------------
* Spyglass Mosaic under Win32s crashes intermittantly when a download is
cancelled from Weblink.
* An invalid gopher URL (e.g. gopher://example.com/pub/test.pdf) will
download an error message as a text file with the PDF file name. Acrobat
Reader will return the message "There was an error opening this document.
File does not begin with %PDF-".
* If the web browser is busy contacting the host for over one minute,
Weblink will return the message "The web browser has not responded to
your request for over 1 minute: terminating request". The browser may
not respond to Weblink's attempt to cancel; use the web browser button
in the toolbar to activate the browser and manually cancel the request.
PCL Printing
------------
The printer drivers shipped with Microsoft Windows 3.1 for the HP LaserJet
III, IIID, IIIP, and IIISi printers may not work well with Acrobat Reader
(and other applications for that matter). Adobe recommends you use a PCL
printer driver based on the Universal Printer Driver V.3.1.2. Here are four
ways to get this driver:
COMPUSERVE. Type “GO MSL” to get to the Microsoft Software Library forum.
Download the file named HPPCL5.EXE. Place this file on an empty, formatted
DOS diskette then from DOS run the file to extract the driver and
installation instructions which are in the file named printer.txt.
MICROSOFT'S BULLETIN BOARD. Microsoft's bulletin-board download service
can be reached at 206-936-6735. It supports up to 9600 baud and you should
set up your modem to use 8-bit, 1 stop bit, and no parity. Once connected,
there is a menu-driven bulletin board. Download the file named "HPPCL5.EXE"
and follow the same directions as above.
MICROSOFT. If you don't have a modem, you may call Microsoft directly at
206-637-7098 or 800-426-9400 and obtain the LaserJet III printer drivers
on a diskette.
HEWLETT PACKARD. Again, if you don't have a modem, you may call Hewlett
Packard directly at 303-353-7650 and obtain the LaserJet III printer
drivers on a diskette. You may also use this number to obtain the latest
printer drivers for the HP LaserJet 4, DeskJet, and PaintJet families of
printers.
If you experience problems printing to HP LaserJet printers in the 600-dpi
mode try switching back to 300-dpi mode or if it is equipped with a
PostScript option, use the PostScript mode for 600-dpi printing. This
600-dpi PCL5 printing problem does not seem specific to Acrobat.
If outline-style text is printing incorrectly to a PCL printer (outlines
printing on top of black characters) make the following change in the ATM
Conrol Panel: check the option to "Print ATM Fonts as Graphics."
To properly print certain special text effects (such as shadow, zoomed
text, or outlined text) to non-PostScript printers it may be required to
select the Print ATM Fonts as Graphics option in the ATM Control Panel.
Certain printer drivers including the LaserJet PCL4 (Series II and higher),
PCL5 (LaserJet III and LaserJet 4 families) and the Lexmark PPDS (4029 &
4029) always print black soft fonts on top of images and non-black text
strings.
Documents with various graphic images may not print correctly to the
LaserJet 4 in PCL mode at 600 dpi unless the Graphics option in the Windows
printer driver setup is set to Raster mode.
To increase printer performance of documents formatted entirely in
landscape orientation to non- PostScript printers the printer driver
must be set in landscape orientation in the Windows printer setup.
Postscript Printing
-------------------
AdobePS 3.01 Driver For best results when printing to PostScript printers,
Adobe recommends you use the AdobePS 3.01 (or later) driver. The driver
and installation instructions are included on the Acrobat 2.1 Sampler CD.
AdobePS 2.1.1 Driver You may experience problems when printing from
Acrobat Reader 2.1 when using the AdobePS 2.1.1 printer driver. The
problems occur in printing certain documents that use TrueType fonts
or extended characters, such as typographic quote marks. A PSPrinter
2.1.2 update that fixes both of these problems is available. The AdobePS
2.1.2 update upgrades an installed version of AdobePS 2.1.1 to 2.1.2
is available from the following sources:
COMPUSERVE. Type GO ADOBE to get to the Adobe forum.
FTP. Adobe’s ftp Server is at ftp.adobe.com. The path to the updater is
ftp.adobe.com/pub/adobe/Applications/Drivers/Windows/adobeps.exe
WORLD WIDE WEB. Adobe’s World Wide Web server is at http://www.adobe.com.
PHONE. Call 800-521-1976 to have the AdobePS 2.1.2 update disk sent to
you directly. Shipping and handling charges may apply.
Note: The update is not the complete, standalone AdobePS 2.1.2 driver.
It will only update a previously installed version of AdobePS 2.1.1.
Memory Issues. If you encounter problems, such as as VMerror, printing
to PostScript Level 1 or 2 printers it may be because the printer has
little available memory (for example, a non-upgraded LaserWriter, LaserWriter
Plus, LaserWriter II NT or NTX). There are two potential solutions to this
problem:
* In the General Preferences dialog (select from the Edit/Preferences
menu) you may choose to use Serif only or Sans only for font substituion.
This frees up additional memory in the printer and chances are your
document will print successfully.
* The other option is to purchase more memory for your printer.
Apple Personal LaserWriter NT If you are using an Apple Personal
LaserWriter NT printer that has not been upgraded to a Personal
LaserWriter NTR, Acrobat Reader won't be able to print substitute fonts.
Contact your Apple dealer for information on upgrading your printer.
Miscellaneous Issues
--------------------
CANON BJC 800 PRINTER - In order to properly print text, graphics, and images
to this printer be sure to check the Use Print Manager option in the Printers
control panel.
CANON LBP-8IV - Use the printers bitmap mode for best results.
COMPAQ MGA8.DRV VIDEO DRIVER Using this video driver (installed on Compaq
DeskproXL 586 (1024x768, 640x480, 256 colors) with Compaq Qvision 2000 board
may cause Acrobat Reader to crash. Solution: Turn off Page Caching in the
Edit > Preferences > General dialog.
HP DESKJET 500C This printer has an unprintable area near the top of the
page. Be sure to use the Shrink to Fit option in Acrobat Reader’s Print
dialog.
FONT NOT FOUND A font not found error may indicate that ATM did not have
enough memory to create a substitute font. See the Improving Performance
section of this file for information on how to increase the memory available
to ATM (if installed).
INSTALL Due to problems with some Desktop Managers, during installation
the Adobe Acrobat program group and the Acrobat Reader program item may
not be created. By default, the program is installed in the directory
c:\acroread and the executable is c:\acroread\acroread.exe.
LOTUS NOTES When you open an embedded PDF file from a Notes database,
the Acrobat Reader window seems to flicker slightly. This is because Lotus
Notes is giving Acrobat Reader OLE instructions to Show, Hide, then Show
the PDF document.
MACH 32 VIDEO CARD FROM ATI If you are using the MACH 32 ATI card, be
sure to use the 256-color mode with the Color Pallette ON. In other words,
do not use the 256-color mode with the color pallette off. For Acrobat,
make sure the Pallette is ON.
NEC ULTRALITE VERSA LINEAR DRIVER Rotated images may display with artifacts
when using the UltraLite Versa Linear 640x480 256 color video driver.
Solution: Use the UltraLite Versa 640x480 256 color driver.
NUMBER 9 VIDEO DRIVER When Acrobat Reader's page caching is enabled, if
you experience horizontal lines running across the page try turning off the
turbo mode in the #9GXE video driver. This can be done via the Turbo menu
in the program #9GXE Status available in the “#9 Hawkeye Control
Panel.
OLE When viewing a PDF file which is an embedded OLE object, you can
only perform an incremental save, not a full save. Operations which
require a full size are things like inserting another PDF file. As a
result, you cannot perform this operation on an embedded OLE object.
OS/2 Acrobat Reader should run in the Windows 3.1 compatibility mode
of OS/2 2.1 and OS/2 2.1.1.
PAGE CACHING Page caching is disabled for 16-bit and 24-bit displays
and the option is grayed out in the General Preferences dialog.
PATTERNS Files produced by the Acrobat Distiller containing patterns
may display slowly and cause memory shortages. This can often be the case
when applications represent patterns as thousands of small Type 3 font
characters. If you experience this problem, it is recommended to use
color rather than pattern fills.
PC TOOLS FOR WINDOWS 1.0 No Adobe Acrobat group is created and no
program items/icons are created. See INSTALL problem above for description
of workaround.
PHONENET PhoneNet does not properly map Macintosh file names containing
upper-ASCII characters. As a result, you will not be able to open any such
files in Acrobat Reader. Solution: Don’t use special characters in file
names to be accessed by both Macintosh and Windows users over a
PhoneNet network.
PRINTING FROM FILE MANAGER Only one PDF file at a time can be selected
and printed from the File Manager.
ROTATED/TRANSFORMED TRUETYPE FONTS You may encounter some problems with
displaying or printing rotated or otherwise transformed TrueType fonts.
This is a limitation of TrueType and Windows. For best results, we recommend
you use Adobe PostScript Type 1 fonts in your documents.
STANDARD MODE Acrobat Reader 2.1 does not work in standard mode; you
must be running Windows 3.1 in enhanced mode.
SYSHOOK Syshook is an application that patches the system menus of
applications; it does not work well with Acrobat Reader.
TRUE TYPE TrueType fonts cannot be reencoded. Because of this limitation,
documents that were created using some special characters in a Type 1 font
may not display correctly if a TrueType version of the font with the same
name is installed on your system. When this happens, the error message
"Some text in the font and character 'FONTNAME ###' could not be displayed
or printed correctly. The font could not be reencoded." is displayed. Since
the Acrobat installers do not replace TrueType versions of Times, Helvetica,
and Courier you may get this message with these fonts. Solution: Use the
Custom Install option to install a Type 1 version of these fonts.
WINDOWS FOR WORKGROUPS The Windows for Workgroups Netware extensions
(\windows\netx.com) have been known to cause problems with Acrobat Reader's
Open dialog, as well as other application's Open dialog.
Solution: Contact Microsoft.
WRONG COLORS If the colors on your monitor seem completely wrong,
try the following. In the Acrobat Reader's ini file (c:\windows\acroread.ini)
try changing the line 'IS8514=4' to 'IS8514=105'.
TO CREATE YOUR OWN PDF DOCUMENTS
================================
To take full advantage of the benefits of electronic documents, you can
purchase Acrobat Exchange, Acrobat Pro, or Acrobat for Workgroups with the
coupon contained in the Acrobat Reader On-line Guide (available on the
Acrobat CD Sampler) or by calling 800-87-ADOBE (800-872-3623). With the full
Acrobat products, you can:
- Create your own electronic documents as easily as printing from your
existing applications with PDF Writer.
- Protect your files with passwords; control access, printing, changing
the document, adding and changing notes, copying text and graphics.
- Find exactly what you need across multiple PDF files by searching on
keywords, author, title, subject synonyms, etc.
- Reuse information easily by extracting, copying, reordering and replacing
pages among PDF files -- with bookmarks, links and notespreserved.
- Create your own custom views into information.
- Add value, set priorities and maintain a dynamic information network
with links, bookmarks, notes and connections to external applications
and documents.
- Take advantage of third-party plug-ins to add new features to Acrobat.
- Integrate Acrobat with your desktop applications with Acrobat's support
for OLE automation, Notes F/X, AppleEvents, and more.
TECHNICAL SUPPORT
=================
For primary technical information and answers, you're free to take advantage
of Adobe's Basic Support Services at any time. You're responsible only for
telephone charges. These services include:
- Adobe US Automated Technical Suport -- a full-time, computer-driven
diagnostic system with answers to the most commonly asked questions.
Call 1-206-628-2757 24 hours a day, 7 days a week.
- Adobe US Fax Request Line -- an easy way to request free technical notes
by fax. Dial 1-206-628-5737 24 hours a day, 7 days a week.
- CompuServe Questions and Answers -- an Adobe bulletin board for CompuServe
subscribers. Directory: GO ADOBE
- Adobe US Electronic Bulletin Board -- A 24 hours a day bank of information.
Dial 1-206-623-6984.
US only -- for users of Adobe Acrobat products in the US and Canada,
pay for support options include:
- 900-555-2276 -- this business-to-business 900 service is a way for
infrequent users to get help from an Adobe Technical Support Representative.
Each minute is $2.00 plus toll, if any, and charges will appear on your
monthly phone bill.
ELECTRONIC END USER LICENSE AGREEMENT
=====================================
Adobe Systems Incorporated
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