Help Resources v2.1i

Audience
Beginning/Intermediate level Xilinx users or any Xilinx user who has not used all of the help resources that are available.

Prerequisites
Knowledge of Windows 95 or NT. Familiarity with a web browser such as Netscape Navigator.

What is the level of the material?
Level I - Beginning

Training Duration
1 hour

Content Description
This module focuses on how to obtain help in using the Xilinx tools, get design tips and locate application notes, and contact Xilinx applications engineers for additional support.

Objectives
After completing this training, student will be able to:

• Describe the Xilinx self-help strategy
• Describe how to access and search non-internet resources (help, docs, DataSource)
• Describe how to access and search internet resources (support.xilinx.com)
• Describe how to contact support personnel (FAE, phone, email, fax)
• Locate information on CES classes

Topics or Training Outline

Roadmap of Xilinx self-help strategy
support.xilinx.com (Docsan, Answers Search, Technical Tips, SW updates)
Documents on CD
Using the Online Help system
DataSource
Hotline, DFAE
Customer Education Services