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Have you tried the
following?
- Read Tech Tips to view key technical information about products and tool flow
- Try our
Problem Solvers
to help troubleshoot technical issues.
- Use the
search engine to search the
Xilinx Answers Database. Xilinx Applications Engineers add to
this knowledge base daily.
- Use the
Forums to
search for your Answer in a discussion group, on the comp.arch.fpga
news group or in a chat room.
- Check the
Software Updates area
to make sure your software is current.
For further information:
- Visit the EDK page for new product information.
- Browse the
Library for technical documentation.
- Visit the
Design section to obtain design
resources and intellectual property such as cores and application
notes.
- Try our
Education Services for
details on instructor led classes, e-Learning modules and Xilinx
produced tutorials.
If you still need
to contact us:
|
Technical
Support |
Region |
Phone |
E-mail |
Support Hours |
North America |
+1 800 255 7778 or
+1 408 879 5199 |
Please open a case via WebCase |
M,T,W, F 7:00-5:00 PST
Th 7:00-4:00 PST |
United Kingdom |
+44 870 7350 610 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
France |
+33 1 3463 0100 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
Germany |
+49 180 3 60 60 60 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
*Sweden |
+46 8 33 14 00 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
*Netherlands |
+31 (0)800 0233868 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
*Belgium |
+32 (0)800 90913 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
Rest of Europe |
+44 870 7350-610 |
Please open a case via WebCase |
M-F 8:00 -5:30 GMT |
Japan |
+81 3 5321 7750 |
Please open a case via
Japanese WebCase |
M-F 9:00 -12:00,
1:00-5:00 JST
|
Hong Kong |
+852 2 424 5200 |
china_support@xilinx.com |
|
Korea |
+82 2 761 4277 |
korea_support@xilinx.com |
|
China |
+852 2 424 5200 |
china_support@xilinx.com |
|
Taiwan |
+886 2 2174 1388 |
taiwan_support@xilinx.com |
|
*Rest of Asia |
+1 408 879 5199 |
Please open a case via WebCase |
|
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* English language support
Corporate Switchboard +1 408-559-7778
Software Customer Service
With Software Customer Service, you can generate your Foundation Express
license, register your Xilinx software, and keep your maintenance contract
current.
Additionally, visit Services to find
sales and distributor contact information for your region.
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